Terms and conditions

Introduction
These terms and conditions are entered into between Meresalg ApS, CVR no.: 35142460, Dalbygade 40b, 2nd floor, 6000 Kolding ("MS") and ("the customer").

MS system
Orders are placed through the MS platform. The applicable price is the price stated in the relevant order sheet or platform at the time the order is placed.All prices are exclusive of VAT unless otherwise stated.Depending on the agreement between MS and the Customer, invoices may be issued either when an order is placed or on a monthly basis. Any alternative invoicing arrangement must be agreed in writing.MS reserves the right to change its prices and pricing model at any time. Such changes will not affect orders already placed and confirmed.Unless otherwise agreed, MS guarantees that delivered placements will remain online for a period of 12 months from the date of publication. After this 12-month period, the Customer is not entitled to a refund, credit note, replacement placement or other compensation if the placement is subsequently removed or becomes unavailable.

Unless otherwise stated, MS guarantees that services will remain online for 12 months. After this period, the customer may not claim compensation, as set out under the heading ‘Delivery’.

Subcontractor
MS may use subcontractors, publishers and other third parties in connection with the delivery of its services.The Customer accepts that certain parts of the service may therefore be delivered by third parties on behalf of MS.

Delivery
If an ordered service cannot be delivered due to circumstances attributable to a third party, including a publisher, or cannot be delivered within the agreed framework, MS will offer either:a credit note for the affected service; or a replacement placement on a comparable medium.The appropriate solution will be agreed in writing between MS and the Customer.MS will use reasonable efforts to deliver orders as agreed but does not guarantee delivery within a specific number of days unless a specific deadline has been agreed in writing.If MS becomes aware of circumstances that may materially delay or prevent delivery, MS will inform the Customer within a reasonable period. For the purposes of these Terms and Conditions, MS will not leave a delivery-related enquiry unanswered for more than 14 days.

Guarantees and warranties
MS does not guarantee any specific commercial, financial or marketing results from the services provided.In particular, MS does not guarantee increased revenue, improved search engine rankings, increased organic traffic or any other specific performance outcome.The Customer acknowledges that the results of services provided by MS may depend on factors outside MS's control, including changes made by search engines, publishers, media owners and other third parties.

The Customer accepts that MS is not obliged to deliver a service within a maximum number of days, but recognises that some services may take longer. However, MS is obliged to inform the customer within a reasonable time if there are challenges with the delivery. Reasonable time is defined as a maximum of 14 days without response.

Responsibility
The parties are liable for losses in accordance with Danish law, subject to the limitations set out in these Terms and Conditions.MS shall not be liable for any indirect or consequential loss, including loss of revenue, loss of profit, loss of business, loss of data, loss of time or other costs resulting from the Customer's use of MS as a supplier.MS's total liability in connection with an individual order shall in all circumstances be limited to the amount paid or payable by the Customer for the relevant order.